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Frequently Asked Questions

Everything you need to know about OO1Market's policies, privacy, and secure transactions.

About OO1Market

What is OO1Market and is it a registered company?
OO1Market is a peer-to-peer escrow marketplace platform designed for secure product and service transactions. It is registered with the Corporate Affairs Commission as OO1MARKET LIMITED RC 9901144.

Privacy & Account Security

Are my credit card details safe?
Yes. OO1Market does not store raw credit card numbers[cite: 13]. Financial processing is fully decoupled and routed securely through our licensed third-party payment gateways via API and webhooks[cite: 13].
How does OO1Market use my location data?
Location data is explicitly used to power our "People Nearby" discovery algorithm[cite: 13].
Can I change my name or date of birth after registering?
No. Critical identity fields, such as Full Name, Business Name, and Date of Birth, are locked upon initial configuration and cannot be altered to maintain platform integrity and prevent fraud[cite: 14].

Escrow & Meetup Rules

Can I use "Pay on Delivery" or meet buyers directly outside the platform?
Unprotected "Direct Meetups" or "Pay on Delivery" are strictly prohibited[cite: 15]. All physical logistics must be conducted as a "Local Meetup (Escrow Protected)"[cite: 15]. The buyer must pay into the OO1Market Escrow first, meet locally to inspect the item, and then approve the release of funds[cite: 15].
What happens if the buyer ignores my delivered work?
An automated 72-hour auto-release timer applies if a buyer ignores submitted deliverables[cite: 14]. However, submitting false delivery proofs, such as uploading empty .zip files or fraudulent tracking numbers, to trigger this timer is strictly forbidden[cite: 15].

Disputes & Enforcement

How are disputes resolved?
Our moderation team will arbitrate based on photographic evidence uploaded during the dispute and contextual conversation history[cite: 14]. Admin arbitration decisions are final[cite: 14].
What happens to the funds during a dispute?
If a transaction is flagged for fraud or a dispute is formally submitted, OO1Market will instantly execute a "State Freeze" on the order[cite: 15]. This halts the Escrow payout timer indefinitely until arbitration is concluded[cite: 15].
Are there prohibited items?
Yes. Sellers may not list illegal narcotics, weapons, stolen property, unlicensed financial services, or counterfeit goods[cite: 15]. Additionally, herbal, food, and wellness products must possess and prominently display valid NAFDAC registration numbers[cite: 15].

Virtual Goods & Gift Coins

What are Gift Coins used for?
Gift Coins operate as a reward for digital labor and can be given to creators via public feed interactions[cite: 14, 15].
Can I send Gift Coins in private chat or withdraw coins I bought?
No. Peer-to-peer transferring of Gift Coins via private chat is strictly prohibited to comply with anti-money laundering (AML) regulations[cite: 14, 15]. Furthermore, while coins earned legitimately through content creation can be converted into Cash Earnings and withdrawn, directly purchased coins are strictly non-refundable and non-withdrawable[cite: 14, 15].